If you were to ask us the one thing that makes us stand out from the crowd, we'd have to say our after-sales support. By keeping you happy over the long term (rather than just go for a "quick sale"), we hope that you'll return to us again and again when it's time to upgrade.Here's just a few of the many testimonials and letters we've received .We hope that one day we can print yours here too.
"I would like to take this opportunity to say a huge thank you for the excellent service I received during the process of buying my new vehicle. I am very happy with my purchase.
Never have I felt such peace of mind, as I do now after dealing with John. He made things simple nd went to the extra mile to make sure the car was right for me. It's the small extras that are included with your new imports that are really respected.
Thanks also for sorting out my finance and saving me just over a $1000.00. I will take great pleasure in referring my friends and family to you. Many thanks also for the beautiful gift box. It was totally unexpected, but such a wonderful surprise.I wish you both and your business all the best for the coming year and onwards. And I will definitely be back when it's time to upgrade again. "
-- C. Mitchell
"Thank you for the excellent service and advice that you have provided during the car buying process.
I have been to quite a number of car yards before making the trip out to New Brighton and hadn't found the car I wanted or the service I would expect. I realise that the time of the day that we were looking was nearing closing time for most, and most of the yards we had visited would be in a frenzy making sure all their vehicles were locked and gates were closed, which made me feel unwelcome and the salespeople were more interested in going home than helping me make a purchase.
When I got to your yard, the personal no pressure approach made me feel welcome and I found the car I wanted in the first couple of minutes. Knowing that it was nearing closing time I had only come for with the expectation of looking and then would have returned for a test drive at a later stage. Being able to test drive the car at 5pm was an experience I have never had.
The service throughout the sales process was second to none. John had convinced me that the finance deal I had prearranged was not as good as I had thought it to be, and offered me another solution in which over the course of the term of finance was going to save a massive $4,700. It takes a pretty special salesperson to be able to recognize that there was something that didnt ding right with the deal I had and convince me to change finance companies. Thank you!
The little extras you include as part of your prices and service was brilliant. Not many dealers include ORC as part of the window prices, or the free fuel. I have brought a couple of cars in my life and normally the first stop after purchasing the vehicle is to the petrol station to take the fuel gauge off empty.
I am so pleased I did remember Storer Motors to make my vehicle purchase and phave told my friends and family about the excellent service and friendliness of your staff.
I will be bringing the car back to you for all servicing and WOF needs as I believe that when you gwt good service from someone there is no need to go anywhere else."
-- M Stringer
"Just a note to express our appreciation for the way you treated us with the purchase of our car. We are very pleased with it, but more pleased to be dealing with you. We will be recommending you to people we know"
-- M. Spark
"Thank you very much for helping me out with my new car. It's great, the best car I've ever owned. Also thank you for the loaner car when I was without mine ... I commend your staff for offering such a high level of customer support and service to your customers."
-- J. Carter
"I just wanted to take this opportunity to say thank you. I have never felt so confident and comfortable when purchasing a vehicle. Your personalised service is a credit to you".
-- P. Clark
"In the past, we have had some very dubious dealings with dealers who seem only concerned with moving stock, and it is great to know that their are still professionals around that take a pride in their business. Be assured that we will be voicing loud recommendations of Storer Motors to anyone we know contemplating purchasing a vehicle."
-- David & Barbara Allena
"Just a brief note to convey my thanks to you on the manner with which you and your staff carry out your business. Your ISO accreditation was evident through your staffs efforts to provide a quality service and product to me, the customer. The vehicle I purchased will become a 'second vehicle' in a year or so and when I require another I will certainly be looking through your selection in the first instance".
-- Jim Seldon
"May I take this opportunity of thanking you for the very generous deals you have given"
--George B.
"In the last 12 months I've only sent 2 of these [thank you cards], and I only send them for superb service. Everything from when I first came in the door, no pushy sale team, you were happy to put up with many test drives and phone calls. I will recommend you to my friends"
-- D. Hicks
"The word 'Integrity' might not be in your name, but you have certainly demonstrated it to be in your nature. It has been an absolute pleasure doing business with you, and I shall be commending you highly to all those I know who contemplate purchasing a car"
-- Blair Gorman.
